What is a floor inspection?
Disagreements between homeowners and flooring contractors are inevitable. Our inspection service is designed to help resolve disputes and work them out to everyone’s satisfaction. Flooring categories that can be inspected are carpet, resilient, hardwood, laminate, bamboo or cork floor coverings. Substrates can also be inspected. Any party can order an inspection.
1. Post/Mid Installation Inspection
This type of inspection helps those caught up in a dispute after (or in some cases during) an installation.
2. Quality Assurance Program (QAP) Inspection Review
The QAP inspection review service is for commercial projects only and must be specified into the construction documents prior to tender. For this service a third-party inspector is assigned to the project to assists with independent expert opinion and a series of reports issued to the construction group through the projects duration.
Inspection policies of the BCFCA Consumer Affairs Committee:
- Inspections are unbiased.
- BCFCA does not (re)inspect floors that have already been inspected by an inspector who has a recognized floor covering certification.
- Whoever commissions the inspection must make the BCFCA aware of any previous relative inspections that have taken place before paying for the service. Failure to do so will result in the cancellation of our service. Fees paid in such a cases are non-refundable.
- Full payment for the inspection service is taken before the process begins.
- Note that inspections in BC’s interior are subject to extra travel costs which are to be paid in advance of the inspection date. See details on costs and process below.
- Upon cancellation a non-refundable $200 admin fee will be applied once the inspector is assigned.
- Note: No inspector, member of the BCFCA or employee of the BCFCA will appear in court in connection with any inspection. The service is intended to resolve issues and keep participants out of court.